{"xsrfToken":"6bf14745e71e707d7f1916a2ff82536125e338d0_lout","branding":{"id":"3","key":"centro","name":"CENTRO","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Willkommen im Support Bereich der vidicom GmbH","sharedPortalName":"Hilfe","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen im Support Bereich der vidicom GmbH","sharedPortalName":"Hilfe","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"Englisch (Vereinigte Staaten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0d312b6c-daf4-4e6c-a0d9-a7307814c24a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMmZhY2E5NC03ZmVlLTRjNTEtYTc3NC02MmFjMzRiMjIzN2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBkMzEyYjZjLWRhZjQtNGU2Yy1hMGQ5LWE3MzA3ODE0YzI0YSI6WyJyZWFkIl19LCJleHAiOjE3NDUzOTAxMzAsIm5iZiI6MTc0NTM4OTUzMH0.8twRCm36ywUaXDEyCEY86p559Gj_ZTCf9__Y5UrrrVY&client=12faca94-7fee-4c51-a774-62ac34b2237f&height=300&mode=fit","bannerMediaApiFileId":"0d312b6c-daf4-4e6c-a0d9-a7307814c24a","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"centro","projectId":10002,"serviceDeskId":3,"name":"CENTRO","description":"<p>Willkommen! Sie können aus den bereitgestellten Optionen eine Anfrage zu Ihrem CENTRO-Produkt auswählen.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"10016","name":"CENTROdigital","descriptionHtml":"","callToAction":"CENTROdigital","introHtml":"","icon":10516,"iconUrl":"https://vidicomgmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10516","groups":[3],"key":""},{"id":"10019","name":"CENTROdigital.online","descriptionHtml":"","callToAction":"CENTROdigital.online","introHtml":"","icon":10513,"iconUrl":"https://vidicomgmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10513","groups":[3],"key":""},{"id":"10017","name":"CENTROfaktura\t","descriptionHtml":"","callToAction":"CENTROfaktura\t","introHtml":"","icon":10515,"iconUrl":"https://vidicomgmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10515","groups":[3],"key":""},{"id":"10018","name":"CENTROfaktura Planer & Zeiterfassung\t","descriptionHtml":"","callToAction":"CENTROfaktura Planer & Zeiterfassung\t","introHtml":"","icon":10514,"iconUrl":"https://vidicomgmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10514","groups":[3],"key":""}],"reqGroups":[{"id":3,"name":"Allgemein"}],"orderMapping":{"3":[10019,10018,10017,10016]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"bcbac55f-3d5e-364a-8162-a1b9447db2ed","appLinkName":"System Confluence","appLinkUrl":"https://vidicomgmbh.atlassian.net/wiki","spaceKey":"CENTRO","spaceName":"CENTRO","spaceUrl":"https://vidicomgmbh.atlassian.net/wiki/spaces/CENTRO","isServer":false},"labels":[],"projectKey":"CENTRO","serviceDeskId":3,"kbLinkDomainURLs":["https://vidicomgmbh.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CENTRO","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Englisch (Vereinigte Staaten)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMmZhY2E5NC03ZmVlLTRjNTEtYTc3NC02MmFjMzRiMjIzN2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDUzOTA3MzAsIm5iZiI6MTc0NTM4OTUzMH0.v4pOUzYgpZ9wSSiSRVtWqGe-YckD19LbMmQJIWQKW0c","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"12faca94-7fee-4c51-a774-62ac34b2237f","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":10017,"projectId":10002,"form":{"name":"CENTROfaktura\t","descriptionHtml":"","callToAction":"CENTROfaktura\t","intro":"","instructions":"","icon":10515,"iconUrl":"https://vidicomgmbh.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10515","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-Mail-Bestätigung an","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priorität","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10049","fieldConfigId":"10151","label":"Art des Supports","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10044","label":"First Level Support","selected":false,"children":[]},{"value":"10045","label":"First Level Support WM","selected":false,"children":[]},{"value":"10046","label":"Second Level Support","selected":false,"children":[]},{"value":"10047","label":"Third Level Support","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Betreff","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Beschreibung","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10038","fieldConfigId":"10138","label":"Kundennummer","description":"Bitte tragen Sie Ihre Kundennummer beim Boschvertragsgroßhändler ein.","descriptionHtml":"<p>Bitte tragen Sie Ihre Kundennummer beim Boschvertragsgroßhändler ein.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10039","fieldConfigId":"10139","label":"Auswahl Boschvertragsgroßhändler","description":"Bitte wählen Sie Ihren Boschvertragsgroßhändler aus.","descriptionHtml":"<p>Bitte wählen Sie Ihren Boschvertragsgroßhändler aus.</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10027","label":"Coler","selected":false,"children":[]},{"value":"10034","label":"Knoll","selected":false,"children":[]},{"value":"10035","label":"Küblbeck","selected":false,"children":[]},{"value":"10028","label":"Lorch Deutschland","selected":false,"children":[]},{"value":"10029","label":"Lorch Österreich","selected":false,"children":[]},{"value":"10030","label":"Lorch Schweiz","selected":false,"children":[]},{"value":"10031","label":"WM SE - WM Fahrzeugteile","selected":false,"children":[]},{"value":"10032","label":"WM SE - TROST Fahrzeugteile","selected":false,"children":[]},{"value":"10033","label":"WM TROST Fahrzeugteile (Österreich)","selected":false,"children":[]},{"value":"10043","label":"PV Automotive","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10040","fieldConfigId":"10140","label":"Produktart","description":"Bitte wählen Sie aus, welches Produkt Sie verwenden.","descriptionHtml":"<p>Bitte wählen Sie aus, welches Produkt Sie verwenden.</p>","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10037","label":"SmartClient","selected":false,"children":[]},{"value":"10040","label":"Standalone Edition","selected":false,"children":[]},{"value":"10041","label":"CENTROdigital.online","selected":false,"children":[]},{"value":"10042","label":"Planer & Zeiterfassung","selected":false,"children":[]}]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Anhang","description":"Bitte fügen Sie ggf. ein Bild zur Fehlerbeschreibung hinzu.","descriptionHtml":"<p>Bitte fügen Sie ggf. ein Bild zur Fehlerbeschreibung hinzu.</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/10017","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/10017","calendarParams":{"firstDay":1,"date":"2025-04-23T08:25:30+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"bcbac55f-3d5e-364a-8162-a1b9447db2ed","appLinkName":"System Confluence","appLinkUrl":"https://vidicomgmbh.atlassian.net/wiki","spaceKey":"CENTRO","spaceName":"CENTRO","spaceUrl":"https://vidicomgmbh.atlassian.net/wiki/spaces/CENTRO","isServer":false},"labels":[],"projectKey":"CENTRO","serviceDeskId":3,"kbLinkDomainURLs":["https://vidicomgmbh.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMmZhY2E5NC03ZmVlLTRjNTEtYTc3NC02MmFjMzRiMjIzN2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDUzOTA3MzAsIm5iZiI6MTc0NTM4OTUzMH0.v4pOUzYgpZ9wSSiSRVtWqGe-YckD19LbMmQJIWQKW0c","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"12faca94-7fee-4c51-a774-62ac34b2237f","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/3?xdm_e=https%3A%2F%2Fvidicomgmbh.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJiMDQ5MWEzMDYxZDI0OGFjMGU0OTA2ZWJiNzZiOTFkZTliMjU1ZjcwZDViZGYwYTdlZDVhMGM4MmY5Mzc0MmY1IiwiaXNzIjoiMDI2NWU3ZTMtZjFkOC0zMjFlLTg4YzgtMzViYjNjM2VlYzExIiwiY29udGV4dCI6e30sImV4cCI6MTc0NTM5MDQzMCwiaWF0IjoxNzQ1Mzg5NTMwfQ.8MD7446_6pEm8H_1ka45x2Dx0zPvojaXBBL8qCN6r7s\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjAyNjVlN2UzLWYxZDgtMzIxZS04OGM4LTM1YmIzYzNlZWMxMSIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6ZmFsc2V9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC92aWRpY29tZ21iaC5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC92aWRpY29tZ21iaC5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJDRU5UUk8iLCJpZCI6IjEwMDAyIn19fSwiZXhwIjoxNzQ1MzkwNDMwLCJpYXQiOjE3NDUzODk1MzB9.p5ksk7Dha9g2cxJ-V2nUHH25lFvgSvtJ4_LpKdNcG8Y\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":false},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://vidicomgmbh.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://vidicomgmbh.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CENTRO\\\",\\\"id\\\":\\\"10002\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CENTRO\\\",\\\"project.id\\\":\\\"10002\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\",\\\"servicedesk.requestTypeId\\\":\\\"10017\\\"}\",\n \"timeZone\":\"Europe/Berlin\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://vidicomgmbh.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}